FREQUENTLY ASKED QUESTIONS

What attraction and dining options does THE GAMEROOM feature?

THE GAMEROOM features over 160 arcade games, , our Candy Land Shake Bar offering hand sculpted Milkshakes, , full service and private dining, our Gameroom Bar, G.I. Joe Battle Station Lasertag and Ultimate Roller Games, an innovative 9 lane Skeeball course.

Where is THE GAMEROOM located? 

THE GAMEROOM is located in Court A, Level 2 of the American Dream Mall near the food court.

What are the hours of operation?

THE GAMEROOM is open 11:00 a.m. to 9:00 p.m. Monday through Thursday, 11:00 a.m. to 11:00 p.m. Friday and Saturday, and 11:00 a.m. to 8:00 p.m. on Sunday.

Does THE GAMEROOM charge admission?

There is no charge for admission! To enjoy all of our games and attractions,  simply load your Gamecard to begin earning points and bonus play!

Does THE GAMEROOM have other locations?

The American Dream mall location is our debut site. Sign up for our email list to be updated when a new location opens!

Is THE GAMEROOM family friendly?

THE GAMEROOM is Epic Fun for Everyone! Families of all ages and skill levels are encouraged to play their way at THE GAMEROOM.

Can I book a birthday party online?

Yes - visit www.gameroomplay.com for details.

How do I sign up for THE GAMEROOM offers & promotions?

Click here to register your account and receive exclusive deals and promotions!

How do I check my Gamecard Balance?

Check your Gamecard balance at one of our self-service Kiosks or by logging into your registered account here.

Does THE GAMEROOM offer gift cards?

Yes! Give the gift of endless fun with a gift card from THE GAMEROOM!

Does THE GAMEROOM offer gift cards?

Yes! Give the gift of endless fun with a gift card from THE GAMEROOM!

Can I make a reservation for Lasertag?

YES - visit www.gameroomplay.com to book any of our attractions

Does THE GAMEROOM accept dining reservations?

Yes - The GAMEROOM accepts reservations for groups of all sizes. Click here to book your table.

What is Ultimate Roller Games?

Ultimate Roller Games is an interactive Skeeball course featuring 9 Hasbro branded lanes where you and your team can roll your ball all the way to the top of the leaderboard. 

Are there age restrictions for G.I. Joe Lasertag?

To play G.I. Joe Battle Station Lasertag, we recommend players be at least 42” tall.

Is a deposit required when booking a package?

A 50% deposit is required for group reservations of 12 or more.

Can I customize my package?

Yes. Click here to view our party packages. Our team will help you plan to party your way. 

Does the GAMEROOM offer birthday cakes?

Guests may bring their own birthday cakes or the GAMEROOM can quote  a custom & personalized cake from one of our preferred Patisseries.

Is gratuity included in the package pricing?

Gratuity is included for parties of 8 or more.

Can I bring my own decorations?

Please contact our sales coordinator for more information: [email protected]

What is your reservation cancellation policy?

Cancellations may be accepted up to 24 hours before the reservation.

What is the Vault?

The Vault is our private dining room and  comfortably seats 30-35 guests.

Do you provide e-invitations?

We provide a link for you to create personalized digital invitations.

How far in advance should I book my party?

Parties of fewer than 20 people can book up to one month in advance.  Parties of 20 or more people may book without date restrictions.

Do you have food options to accommodate allergies?

Yes we do! Please reach out to our event coordinator to make them aware of allergies: [email protected]

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